Administration

• Screening and attending patients as they arrive
• Answering calls promptly and courteously, booking appointments or directing calls as required. Accurate message taking.
• Working as an integral part of our team to ensure all tasks are completed in a timely and efficient manner
• Maintaining confidentiality at all times
• Managing patient correspondence, both incoming and outgoing

To be successful in one of these roles you will:

• Have a patient-focused approach to service provision
• Be well presented, friendly and courteous
• Represent the practice in a confident and positive manner at all times
• Work cooperatively and independently
• Demonstrate an ability to prioritise and organise
• Have excellent interpersonal and communication skills
• Approach change in a positive manner
• Be solution-focussed

We are seeking applicants that not only have prior experience and
personality characteristics but are also able to demonstrate a patient focused approach in service provision with genuine empathy and
interest in their needs.

If you don’t have any experience don’t worry, we can still help you.

It will be expected that you have excellent interpersonal and communication skills, always be well-presented, friendly, courteous, and obliging. Experience in General Practice and related software will be viewed favourable.